The recent live edition of Eastenders throws up an interesting thought for all people who speak in front of an audience. It was obvious that in such a pressured performance we would see quite a few mistakes. People got excited when they spotted one. What surprised many people was the number of mistakes they missed. So here is a giant Kellcomm tip for when you make your next speech or presentation. The audience does not know your script or full plan so don't get hung up on what are minor blips to you. The audience probably never noticed. Famous golfer Jack Nicklaus said his greatest talent was his ability to forget a bad shot. So keep going and focus on what you are getting right and not the occasional blip that others will have missed.

Darren Kelly
KELLCOMM
The Communication Experts
Leeds
www.kellcomm.co.uk