I was asked today by a potential client what I thought was the number one trait of a great communicator.I replied "the ability to listen." Would a doctor diagnose you before hearing what you had to say? Too many people think that standing up in front of an audience and speaking makes you a great communicator.You must remember it's a two way interactive process.Listening is just as much an art as speaking.
Darren Kelly
KELLCOMM
The Communication Experts
Leeds
www.kellcomm.co.uk
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